Top Airlines in Spain: Ranking and Features
Spain is a popular tourist destination and a large country with island regions, making air travel the most convenient mode of transportation. According to the annual AirHelp Score 2024 , some Spanish airlines rank high globally. Let’s explore the top five airlines in this list.
1. Iberia – The Leader in Rankings
The main airline of Spain secured the 15th position in the global ranking with an overall score of 7.35.
- Punctuality: 8.4 out of 10
- Customer Satisfaction: 8
- Complaint Handling: 5.7
Additionally, the low-cost carrier Iberia Express was recognized as the most punctual airline in Europe, achieving 85.08% punctuality according to Cirium in September 2024.
2. Vueling – The Budget Choice
Vueling improved its position, climbing to 51st place with an overall score of 6.48:
- Punctuality: 8.2
- Customer Satisfaction: 7.3
- Complaint Handling: 3.9
Thanks to high punctuality and comfort ratings, Vueling attracts travelers on a budget.
3. Volotea – Regional Route Specialist
Volotea ranked 71st globally with an overall score of 5.71:
- Punctuality: 7.6
- Service Quality: 7.6
- Complaint Handling: 2
This carrier is popular for short flights across Europe.
4. Binter – Comfort for the Canary Islands
The local airline secured the 77th position with an overall score of 5.46:
- Punctuality: 7.4
- Passenger Experience: 8.2
- Complaint Handling: 0.9
Although Binter’s service level is high, its complaint handling remains an issue.
5. Air Europa – A Reliable Player
Air Europa ranked 80th with a score of 5.41:
- Punctuality: 7.8
- Customer Satisfaction: 8
- Complaint Handling: 0.4
Despite good service metrics, passenger complaints remain a weak point.
Conclusion
When choosing an airline, it’s important to consider not only ticket prices but also service quality, punctuality, and the airline’s reputation. If you’re planning to travel within Spain, choose a company that meets your expectations for comfort and reliability.
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